Clair's Closet

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faqs

Below are a list of frequently asked questions:

What is your return policy?

If for any reason you are not pleased with your purchase, return the unused item in its original condition within 15 days and we will issue you an in-store credit, less shipping cost. We do not issue credit to your credit card nor do we provide refunds. We will issue in-store credit for you to use at anytime. Please note that jewelry, belts, and sale items cannot be returned or exchanged.

How do I return items to you?

All Returns/Exchanges should be mailed to:

Clair's Closet
4414 82nd St. Suite 105
Lubbock, Tx. 79424

Note: All packages must be returned prepaid. We do not accept COD's.

What are my payment options?

We accept Visa, Mastercard, American Express, and Discover

When will my credit card be billed?

Your credit card will not be charged until the day your order is shipped.

Will my information be protected?

Clair's Closet is commited to protecting your payment information.

When will my order be shipped?

Orders will be shipped within 2 weeks. Any item that is on back order may take up to 6 weeks to be shipped.

How can I contact you?

If you have any questions or comments, please call customer service at (806) 795-1598 or send us an email to info@clairsclosetonline.com


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